Financial Services organizations need to manage a number of customer account related documents that are delivered from a number of different sources. Institutions are under pressure to capture and presents documents electronically to keep pace with customer demands and comply with regulations.

The Process

  • Secure Document Capture –  Documents can be downloaded directly from DocuSign, our secure desktop tools, or via our API. .
  • Document Classification – The system can automatically identify document types and uses this information to determine the most efficient data extraction method.
  • Data Extraction – The system utilizes DocuNECT’s Discovery technology to automatically extract data from the documents. All data extracted is linked to the location in the document it was discovered.
  • Diligence Workflow and Reporting – Exceptions found in the verification process can either be presented as a report, or in a workflow to help facilitate the resolution.
  • Document Management – Users can quickly find and access documents stored within the secure repository.
  • Document Retention – Compliant retention rules can identify documents that are eligible for retention.


  • Exception Management – If any exceptions are found a workflow task is created and they are reviewed by a specialist.
  • Fast Turnaround – Significant focus on an efficient process and the separation of the verification and certification allows for a very fast turnaround once certification is needed.
  • Process Transparency – Customers can log in at any time and monitor the process via dashboards. Customers can optionally receive notifications of progress.
  • Document Drill Down – Customers can drill down and analyze the results down to the loan level, and are able to review audit trails, extracted data and documents.

    Capture documents from a number of different sources.


    Use business rules to classify documents and extract data.


    Consume the verified documents and extracted data.


    Secure repository for managing documents.


    Manage the document retention and disposition process.